Support tickets
Give members a private support path.
Envo tickets use a custom embedded panel where server owners define each support box, its colour, and the roles it should ping.
/ticket-option setTicket Panel
Publish custom buttons for each ticket type.
Ready
Transcript Policy
Send a transcript to ticket logs when a ticket closes.
On
Staff Controls
Ping different staff roles per ticket type.
Ready
Need support?
Choose the type of ticket you want to open.
TypeDescriptionStaffColour
🎫 General SupportAsk staff for help with a question or problem.Support TeamBlue
🛡️ Report A MemberPrivately report a member or incident.ModeratorsRed
📨 AppealAppeal a moderation action.Senior StaffGrey
Private ticket threadsReady
Claim and close buttonsReady
Support role accessReady
Ticket assignmentReady
Full message historyReady
Transcript exportReady